Shipping Policy
Effective Date:1/1/2025
At Midlife Merchant, we strive to provide our customers with a seamless shopping experience, from the moment you place your order to the time it arrives at your doorstep. We understand that prompt and reliable shipping is essential, which is why we have established a clear and comprehensive shipping policy to inform you about how we handle shipments.
Order Processing
Once you place an order with us, please note that it typically takes **1-3 business days** to process your order. During this time, our team reviews and prepares your items for shipment. Orders are processed Monday through Friday, excluding holidays. You will receive a confirmation email once your order is processed and shipped, including tracking information to monitor your package’s transit status.
Shipping Methods and Rates
We offer several shipping options to accommodate your needs:
- **Standard Shipping:** Delivery within 5-7 business days.
- **Expedited Shipping:** Delivery within 2-3 business days.
- **Overnight Shipping:** Next-day delivery for orders placed before [insert order cut-off time].
Shipping rates are calculated at checkout based on your location, the weight of your items, and the shipping method selected. Additionally, we may offer promotional free shipping on qualifying orders; details will be provided at checkout.
Delivery Areas
Midlife Merchant currently ships within the United States. We do not offer international shipping at this time but are exploring options to expand our shipping capabilities in the future. Please note that certain remote locations may have limited shipping options and longer delivery times.
Order Tracking
Once your order has been shipped, you will receive an email containing a tracking number and a link to track your shipment in real time. This allows you to stay updated on the status of your delivery. If you experience any issues with tracking or have questions about your order, please do not hesitate to contact our customer service team for assistance.
Delivery Issues
While we strive to ensure timely delivery, unforeseen circumstances may occasionally arise, such as weather disruptions or carrier delays. Midlife Merchant is not responsible for delays caused by carriers or other factors outside our control. If your order is significantly delayed, or if there are delivery issues, please reach out to our customer service for support.
Returns and Exchanges
If you receive an item that is damaged, defective, or incorrect, please contact our customer service team within **7 days** of receiving your order. We will guide you through the return or exchange process to ensure your satisfaction. Detailed information about our return policy can be found [insert link to return policy].
Customer Service
At Midlife Merchant, your satisfaction is our priority. If you have any questions or concerns regarding shipping, feel free to reach out to our customer service team. We are happy to assist you with any inquiries you may have about your order or our shipping process.
- Email:cs@midlifemerchant.com
Conclusion
Thank you for choosing Midlife Merchant for your shopping needs. We appreciate your business and are committed to delivering a positive online shopping experience from order placement to delivery. We look forward to serving you again in the future!